Sales Policy for Peppiglow

Effective Date: December 27, 2024

At Peppiglow, we are committed to providing you with high-quality skincare products and an exceptional shopping experience. This Sales Policy outlines the terms and conditions related to the purchase of products from our website, peppiglow.com.

1. Ordering

  • By placing an order on peppiglow.com, you are agreeing to purchase the selected products in accordance with this Sales Policy.
  • All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion, including orders that contain pricing errors, inventory issues, or fraudulent activity.

2. Pricing

  • All prices listed on our website are in USD unless otherwise specified.
  • We make every effort to ensure that the prices on our website are accurate. However, in the case of errors, we reserve the right to correct pricing discrepancies and notify you of the updated prices. If a price error is discovered after your order has been placed, we will contact you to determine whether you want to proceed with the order at the corrected price or cancel it.
  • Promotional offers, discounts, and special pricing may be available from time to time and are subject to change without notice. These offers are valid only during the specified period and cannot be applied to past or future orders.

3. Payment

  • We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express, etc.), PayPal, and other payment gateways as listed at checkout.
  • Payment must be received in full before an order is processed or shipped. By submitting your order, you authorize us to charge the total amount of your order, including shipping and applicable taxes, to the payment method provided.
  • All transactions are securely processed using SSL encryption to protect your personal and payment information.

4. Shipping and Delivery

  • We offer shipping to locations within the United States and internationally (if applicable). Shipping fees will be calculated based on the delivery address and the weight of the items.
  • Peppiglow is not responsible for any customs duties, taxes, or import fees associated with international orders.
  • We strive to process and ship all orders as quickly as possible. Standard orders are typically shipped within 1-3 business days. You will receive an email notification with tracking information once your order has been shipped.
  • Delivery times may vary depending on your location and the shipping method selected at checkout. Please note that shipping times are estimates and not guaranteed.

5. Order Cancellations

  • If you need to cancel or modify your order, please contact us immediately at info@peppiglow.com. Once your order has been processed or shipped, we are unable to make changes or cancel it.
  • If your order has already shipped, you will need to initiate a return according to our Refund and Returns Policy once you receive the items.

6. Sales and Promotions

  • From time to time, we may offer sales, discounts, or promotions on our products. These offers are subject to change at any time and may have specific terms and conditions. Promotions cannot be combined unless explicitly stated.
  • Promotional discounts are only applicable to the products listed in the offer and cannot be used for previously purchased items or on products marked as non-discountable.

7. Product Availability

  • Peppiglow makes every effort to maintain stock availability of our products. However, due to high demand or unforeseen circumstances, certain items may be temporarily out of stock. In the event that an item is unavailable, we will notify you as soon as possible and offer a solution, such as a backorder, refund, or exchange.

8. Returns and Exchanges

  • Peppiglow accepts returns in accordance with our Refund and Returns Policy. If you are not satisfied with your order, please review our return guidelines for eligibility and instructions on how to return or exchange your products.

9. Customer Service

  • Our goal is to provide exceptional customer service. If you have any questions or issues with your order, please don’t hesitate to contact our customer service team at info@peppiglow.com or call us at (802) 899-4085. We will be happy to assist you.

10. Limitation of Liability

  • Peppiglow is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
  • Our liability is limited to the value of the product(s) purchased from us. We will not be held responsible for any damages beyond the total amount of the purchase price.

11. Changes to the Sales Policy

  • Peppiglow reserves the right to update or change this Sales Policy at any time. Any updates will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Sales Policy or need assistance with your order, please contact us: